Supplier Guidelines

Epson Group Supplier Guidelines / Epson Supplier Code of Conduct

Epson believes that to achieve the goals stated in its Management Philosophy, its suppliers must understand the Management Philosophy and comply with the Epson Supplier Code of Conduct. For this reason, the Epson Group Supplier Guidelines includes a code of conduct that we ask suppliers to follow.

The Epson Group Procurement Guidelines (now called the Epson Group Supplier Guidelines) were established in 2005 to inform suppliers about Epson's procurement policies and requirements. In 2008, the Epson Supplier Code of Conduct was added as an appendix to the Epson Group Supplier Guidelines. Epson's Code of Conduct was based on the code of conduct created by the Electronic Industry Citizenship Coalition (EICC), now called the Responsible Business Alliance (RBA).
The Supplier Guidelines stipulate the basic quality (Q), price (C), and delivery (D) requirements for transactions, trade control measures that satisfy the requirements of the international community, and measures to ensure security in the supply chain. The Epson Supplier Code of Conduct included in the Guidelines cover corporate social responsibility (CSR) requirements in the areas of labor, health and safety, environment, and ethics with the aim of maintaining socially responsible business practices along with our business partners. To gain the understanding of our suppliers around the world, we have translated the Guidelines into multiple languages. The current version of the Guidelines (Ver. 8.0) is available in seven languages.
We have asked all suppliers to comply with the requirements and have asked our major suppliers to sign a formal agreement. Version 8.0 of the Supplier Guidelines was established in April 2024.All direct material suppliers were notified of the revision, and more than 2,100+ companies (accounts, 95% of the total) submitted written agreements to comply with the Guidelines.
As a member of the RBA, Epson is working to improve CSR across the supply chain.

Epson Group Supplier Guidelines (Group standard version)　Ver8.0　

Hotline information is available here





Requirements Under the Supplier Code of Conduct

The Epson Supplier Code of Conduct, which is part of the Epson Group Supplier Guidelines, is based on the RBA Code of Conduct. It specifies supply chain requirements in the areas of labor, health and safety, environment, ethics, and management systems.
The RBA requires compliance with local law, as well as compliance with RBA requirements when RBA requirements and standards are stricter than local law. This idea ensures a high level of control regardless of the legal requirements and standards of the countries and regions in which the supplier is located, and regardless of the labor practices of the area.

Responsible Business Alliance

A. LABOR (Human rights) B. HEALTH AND SAFETY

  • A1 Prohibition of Forced Labor

  • A2 Young Workers (including prohibition of child labor)

  • A3 Working Hours (maximum working hours, holidays, voluntary overtime)

  • A4 Wages and Benefits

  • A5 Non-Discrimination/Non-Harassment/Humane Treatment

  • A6 Freedom of Association and Collective Bargaining

  • B1 Occupational Health and Safety

  • B2 Emergency Preparedness

  • B3 Occupational Injury and Illness

  • B4 Industrial Hygiene

  • B5 Physically Demanding Work

  • B6 Machine Safeguarding

  • B7 Sanitation, Food, and Housing

  • B8 Health and Safety Communication
C. ENVIRONMENT D. ETHICS

  • C1 Environmental Permits and Reporting

  • C2 Pollution Prevention and Resource Reduction

  • C3 Hazardous Substances

  • C4 Solid Waste

  • C5 Air Emissions

  • C6 Materials Restrictions

  • C7 Water Management

  • C8 Energy Consumption and Greenhouse Gas Emissions

  • D1 Business Integrity

  • D2 No Improper Advantage

  • D3 Disclosure of Information

  • D4 Intellectual Property

  • D5 Fair Business, Advertising and Competition

  • D6 Protection of Identity and Non-Retaliation

  • D7 Responsible Sourcing of Minerals

  • D8 Privacy
E. MANAGEMENT SYSTEMS

  • E1 Company Commitment

  • E2 Management Accountability and Responsibility

  • E3 Legal and Customer Requirements

  • E4 Risk Assessment and Risk Management

  • E5 Improvement Objectives

  • E6 Training

  • E7 Communication

  • E8 Worker/Stakeholder Engagement and Access To Remedy

  • E9 Audits and Assessments

  • E10 Corrective Action Process

  • E11 Documentation and Records

  • E12 Supplier Responsibility