Supplier Guidelines
Epson Group Supplier Guidelines/Epson Supplier Code of Conduct
Epson believes that to achieve the goals stated in its Management Philosophy, its suppliers must understand the Management Philosophy and comply with the Epson Supplier Code of Conduct.
The Epson Group Procurement Guidelines (now called the Epson Group Supplier Guidelines) were established in 2005 to inform suppliers about Epson's procurement policies and requirements. In 2008, the Epson Supplier Code of Conduct was added as an appendix to the Epson Group Supplier Guidelines. Epson's Code of Conduct was based on the code of conduct created by the Electronic Industry Citizenship Coalition (EICC), now called the Responsible Business Alliance (RBA).
The Epson Group Supplier Guidelines reflect international requirements. They are intended to help ensure that our suppliers work with us as partners to meet quality, cost, and delivery (QCD) obligations and maintain compliance with requirements in areas such as human rights, labor, health and safety, environment, ethics, trade control and ensuring security in the supply chain, as well as information security. The content is periodically revised to maintain consistency with the latest RBA Code of Conduct.
Over the 18-year history of the Guidelines, we have asked all suppliers to comply with the requirements and have asked our major suppliers to sign a formal agreement.
As a member of the RBA, Epson is working to improve CSR across the supply chain.
Epson Group Supplier Guidelines (Group standard version)
- English ver. 7.01 (374KB)
- Japanese ver. 7.01 (990KB)
- Chinese ver. 7.01 (416KB)
- Spanish ver. 7.01 (324KB)
- Portuguese ver. 7.01 (326KB)
- Thai ver. 7.01 (1,029KB)
*The Guidelines that Epson Group companies provide to their suppliers carry information about whistleblowing systems for suppliers.
Hotline information is also available here: Link
Requirements Under the Supplier Code of Conduct
The Epson Supplier Code of Conduct, which is part of the Epson Group Supplier Guidelines, is based on the RBA Code of Conduct. It specifies supply chain requirements in the areas of labor, health and safety, environment, ethics, and management systems.
The RBA requires compliance with local law, as well as compliance with RBA requirements when RBA requirements and standards are stricter than local law. This idea ensures a high level of control regardless of the legal requirements and standards of the countries and regions in which the supplier is located, and regardless of the labor practices of the area.

A. LABOR (Human rights) | B. HEALTH AND SAFETY |
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A1 Freely Chosen Employment (e.g., prohibiting forced labor) A2 Young Workers (including prohibition of child labor) A3 Working Hours (maximum working hours, holidays, voluntary overtime) A4 Wages and Benefits A5 Humane Treatment A6 Non-Discrimination/Non-Harassment A7 Freedom of Association |
B1 Occupational Safety B2 Emergency Preparedness B3 Occupational Injury and Illness B4 Industrial Hygiene B5 Physically Demanding Work B6 Machine Safeguarding B7 Food, Sanitation and Housing B8 Health and Safety Communication |
C. ENVIRONMENT | D. ETHICS |
C1 Environmental Permits and Reporting C2 Pollution Prevention and Resource Reduction C3 Hazardous Substances C4 Solid Waste C5 Air Emissions C6 Materials Restrictions C7 Water Management C8 Energy Consumption and Greenhouse Gas Emissions |
D1 Business Integrity D2 No Improper Advantage D3 Disclosure of Information D4 Intellectual Property D5 Fair Business, Advertising and Competition D6 Protection of Identity and Non-Retaliation D7 Responsible Sourcing of Minerals D8 Privacy |
E. MANAGEMENT SYSTEMS | |
E1 Company Commitment E2 Management Accountability and Responsibility E3 Legal and Customer Requirements E4 Risk Assessment and Risk Management E5 Improvement Objectives E6 Training E7 Communication E8 Worker Feedback, Participation and Grievance E9 Audits and Assessments E10 Corrective Action Process E11 Documentation and Records E12 Supplier Responsibility |