• Approach
• Concrete Actions

Epson conducts various types of education and training for executives, managers, procurement personnel, general employees, and supply chain personnel to ensure that processes for respecting human rights function effectively. (UN Guiding Principles on Business and Human Rights (Principle 16(d))) In particular, with regard to the supply chain, in addition to seminars on respecting human rights, Epson communicates its policies and approach to respecting human rights through opportunities such as Annual Supplier Conference and supplier guideline briefings.

From FY2022 to FY2023, we provided online courses on the basics of business and human rights, Epson Group Human Rights Policy, and Epson's efforts to respect human rights to all officers, regular employees, contract employees, and dispatch workers of Seiko Epson and its domestic affiliates, as well as to all managers and above of overseas affiliates, in order to raise awareness of respect for human rights. The completion rates were 88% in Japan and 96% overseas.

We also continue to hold seminars by experts related to human rights for Epson Group officers and employees. In FY2024, we provided an online course on "Respect for Human Rights and Advancement of People with Disabilities" to Group employees in Japan. In FY2025, we provided training to Seiko Epson officers on trends both inside and outside the company, focusing on the United Nations Guiding Principles on Business and Human Rights, along with several specific examples. We also provided training on customer harassment.

In Epson, the areas where the negative impact on human rights is particularly serious at this time and where human rights violations are likely to occur are identified as matters related to labor and occupational health and safety concerning our own and Group employees, dispatch workers, supplier employees, on-site service company workers, and migrant workers, particularly in Asia and in the manufacturing industry. In response, we are working to prevent, avoid, and mitigate negative impacts primarily through efforts based on the Epson Group Human Rights Policy and the RBA Code of Conduct of which we are a member. For this reason, we have been promoting awareness of the RBA Code of Conduct and its detailed rules primarily among relevant departments and personnel engaged in human resources, health and safety, environment, ethics, supply chain management, and other operations within the company, as well as among domestic and overseas affiliates. In FY2024, we provided an online course to all Epson Group officers and regular employees, contract employees, and dispatch workers, including overseas, to share the purpose of joining the RBA and examples of actions within the company. In FY2025, we provided an online course to learn the basics and improve understanding of the RBA Code of Conduct in each area. The completion rates were 93% in Japan and 96% overseas. (As of March 31, 2026)