We achieve customer satisfaction, one of the core commitments.
Customer satisfaction, enshrined in the Epson Management Philosophy, is the goal of every Epson employee.
That means always offering customers around the world products and services that are safe, secure, user-friendly, surprising, and delightful. To achieve that, each Epson employee works constantly to enhance the quality of their work from a customer perspective.
Epson set it's Vision for Mid-range CS & Quality Initiatives and organizations to achieve customer satisfaction, one of the core commitments included in Epson's Management Philosophy.
Epson undertakes various activities to provide our customers with satisfaction that exceeds their expectations through our products, services, production and sales from product design stage to after-sales service.
Epson has established unified Epson Group regulations governing quality assurance and product safety management to help ensure that it offers the same product quality to customers around the world.