• Approach
• Employee Engagement Survey
• Instilling Organizational Culture

Epson believes that a diverse workforce of independent thinkers and doers will enable the organization to continue to take on challenges, respond to environmental changes, and achieve greater results. To this end, we are promoting the advancement of people who create value and are aiming to establish a corporate culture in which people continue to take on challenges without fear of failure.

The results of the company-wide engagement survey conducted since FY2022 show that there is a foundation of trust in the organization and that employees will act if instructed to do so by their superiors. On the other hand, it has become clear that there are many issues that need to be addressed in order to realize an independent (self-driven) organization in which individuals take the initiative to resolve organizational issues. We have identified three areas of focus working toward this: embedding our corporate philosophy and fostering personal ownership, enhancing a mindset for transformation and an outward-looking perspective, and promoting personal growth and a sense of contribution through work.
We believe that strengthening management skills in the workplace is particularly important for these improvements. We are therefore sharing management information, conducting activities to instill the corporate philosophy, providing 1-on-1 training, reviewing training systems for managers, introducing subscription-based educational content, posting case studies on the intranet, establishing consultation services for managers, and providing individual workplace support.
As a result of these efforts, the overall company rating improved from B (the sixth highest of 11 levels) in FY2022 to BB (the fifth highest) in FY2023 and FY2024. We are making progress toward increasing productivity by developing human resources who are independent thinkers and doers and by building strong relationships of trust in the workplace to strengthen organizational capabilities.
We believe that a diverse workforce of self-motivated individuals will continue to take on challenges as an organization, enabling the company to respond to environmental changes at a high level and achieve greater results. To this end, we will further promote the active participation of human resources who create value and foster a corporate culture in which employees are not afraid to fail and continue to take on challenges.

Employee Engagement Survey Results and Targets

* Rank
A: Strong, trusting relationship
B: Trusting relationship; can communicate to resolve issues
C: Uncertain relationship
D: Relationship has deteriorated

To leverage diversity and instill a positive culture, we carry out activities that encourage employees to change their mindset and behavior. Diversity, equity & inclusion (DE&I) initiatives are a component of this and are being pursued throughout the Epson Group.

The specific activities are as follows:

Diversity management training

In FY2021, all managers in the Group were required to take diversity and management training to promote a change in mindset. Since FY2022, we have incorporated the elements of this training into the annual new section manager training and have conducted training on the content that is a priority in our initiatives.
FY2022: Work in life for managers themselves
FY2023: Balancing work and caregiving
FY2024: The necessary first step for the advancement of people with disabilities

Diversity fairs

We hold diversity fairs for company-wide with the aim of providing an opportunity to think about the meaning and importance of diversity and organizational culture change at Seiko Epson. The diversity fair in FY2024 was our fifth. It focused on the question of what it will take to leverage the power of diversity and make Epson stronger. There were lectures by Epson Group leaders, celebrities, and executive management from other companies, an event for parents and children to learn about diversity, a training session on balancing work and caregiving, and a haiku contest in which anyone could easily participate.

Diversity Council

The Seiko Epson Group in Japan has been holding meetings of the Diversity Promotion Council since November 2021 to share information and exchange ideas on diversity and organizational culture change.